“DEVSTAR” LTD is a company that provides software development services. DEVSTAR respects your privacy. This Privacy Policy applies to personal data collected by DEVSTAR through the https://devstar.org website.

When you use these services, you will share some personal information with us. Because we want you to enjoy our services in a peaceful and trustworthy way, please be assured that we are fully dedicated to the protection of your personal information.

Because your privacy is so important to us, we provide you with this Privacy Policy, explaining how we collect, use and share your personal information, so that you can make informed choices about the use of your data

Please read this Privacy Policy carefully. We have tried to write it in a way, which is free of long boring sentences and legal terms. You can contact us if you have any question about our privacy practices or about what we are doing with your personal information. We will be happy to provide you any assistance you may need.

What personal data do we process?

We collect, use, share, transfer, and store different types of your personal data as a result of your visit of and/or use of our services on our site.

The personal data we collect includes the following categories of data:

Personal data you give to us

When you create a customer account on our site

When you create an account on our site, we require important details about you:

• an email address
• a username
• a password

When you contact our Billing & Customer Support

We collect all information you choose to share with our Billing & Customer Support, like:

• your personal email
• your conversations with the Support Team

More generally, when you communicate with us in any other way, we will collect whatever information you provide us with.

When you purchase our service

When you pay us in order to participate on our site, depending on the payment method you choose, we may collect your identification information (first name, last name, country, ZIP code).

Personal Information we get when you use our services

We collect certain information about you when you are using our services and navigate on our site.

Concretely, this means that, when you visit our site or use our services, even if you have not created an account or logged in, we collect certain information about you.

Usage information

We collect information about your activity on our site and about how you interact with the features of our site. Basically, we know:

• the pages of our site that you are visiting in real time or your activity history on our site
• the time you spend in chats, who are the users you watched
• what kind of special features you used on the site.

Your card details and other payment information are not used or stored by us.

Log data and device information

We automatically collect log data and information from or about your computer, phone, or other device you use to access our services or navigate on our site. This includes:

• your IP address
• the date and time you logged into your account
• the hardware, software or internet browser you use
• information about your computer’s operating system, like application version
• your language settings
• identifiers associated with cookies or other technologies that may uniquely identify your device or browser

If you are using a mobile device, we might also collect:

• data that identifies your mobile device
• device-specification sand characteristics
• location details
• app crashes and other system activity

Information collected by cookies and other technologies

Like many websites and applications, we use cookies and other technologies (such as web beacons, web storage, and unique advertising identifiers) to collect information about your activity, browser, and device.

Most web browsers are set to accept cookies by default. If you prefer, you can usually remove or reject browser cookies through the settings on your browser or device. Keep in mind, though, that blocking cookies may negatively affect your use of the services on our site. To learn more about how we use cookies and your choices, please check out our Cookies Policy.

Personal data we collect from publicly available sources

We collect publicly available information about you only when it is necessary to prevent fraud and illegal activities on our site (for example, when we suspect that you are using a false or stolen credit card, when we witness child abuse cases, or pedophile activity, etc.).

This data may comprise publicly available information you share on social media like Facebook, your blog and/or site, and any other public data available on the internet.

This information is always associated or combined with the data we collect through our site in order to finalize our investigation before reporting any fraud and illegal activities to authorities. We never use publicly available data for any other purpose.

Why do we process your personal data?

Open your account and provide you with the services

Primarily, we use the personal data you give us when you create your account to open and administer your account, to identify you as a client.

Improve and promote our services

We use your personal data for analytical and statistical purposes. We place great emphasis on the improvement of our services and on the enhancement of your experience as a participant.

We use your personal data for analytical and statistical purposes. We place great emphasis on the improvement of our services and on the enhancement of your experience as a participant. We also use your personal data for testing purposes, troubleshooting and improving the functionality and quality of our online entertainment services. Our main goal is to optimize our site and services to your needs.

Payment and accounting

Depending on the payment method you choose, we use your identification data to process transactions and maintain legally required accounting records.

The use of your personal information is necessary to perform the contract that you have with us. If you purchase credits, we will use your information to execute the payment and provide you with the services.

Ensure a safe and trustworthy environment

Because we want to create and ensure a safe environment where you can peacefully enjoy our services, we use your personal data to detect and prevent fraud and other illegal activities on our site.

We also use your data to detect potential breaches to the rules of our site. The rules of the site are explained in our terms and conditions.

Comply with any legal requirements and enforce our legal rights

We may rely on a legal obligation to process your personal data, such as for accounting purposes, we may also use your information to respond to requests of competent authorities or to establish, exercise or defend legal claims.

We may combine your information with information lawfully obtained from other third party sources and use it for the above purposes.

How do we protect your personal data?

We implement serious security measures to grant maximum protection to your personal information against unauthorized access, modification, disclosure or deletion. Your data is protected by our highly sophisticated security systems.

With whom do we share your data?

We share certain of your personal data with the following parties:

• Law enforcement agencies or governmental authorities. We may share information with law enforcement agencies or authorities, if such disclosure is reasonably necessary to (a) comply with our legal obligations, (b) respond to information requests for fraud investigations and alleged illegal activities, (c) enforce and administer our terms and conditions, and/or (d) protect our rights or defend ourselves against any claims
• Business transfers. Your information may also be transferred to another company in the event of sale of the whole or part of our business to a third party.

What are your rights regarding your personal data?

We did our best to explain what your rights are and how you can exercise them. If, despite of our below explanations, you are still unsure about the actions you can take or the conditions of exercise of your rights, do not worry, our Support Team will provide you with all the assistance you need when exercising your rights.

You may also contact us, at any time, before exercising any of your rights, and we will reply to your request as quickly as possible.

Our Support Team will provide you with information on actions taken within one month of the day of receipt of your request. Only in exceptional circumstances, when we face complex or a high number of requests, we may extend this period of response up to 60 days. Please note that rights may be exercised free of charge. However, unfounded or excessive requests, in particular because of their repetitive character, will lead to the payment of a fee.

1. Rectification of inaccurate or incomplete data

You have the right to request that we correct any inaccuracies in your personal data. For this purpose, you can send an email support@devstar.org.

2. Data retention and erasure

We generally retain your personal information for as long as is necessary for the performance of the contract between you and us and to comply with our legal obligations. If you no longer want us to use your information, you can send an email to support@devstar.org and ask to close your account. Our Support Team who will contact you to learn more about your request.

Please note that if you request the erasure of your personal information:

We might retain some of your personal information as necessary for our legitimate business interests, such as fraud detection and prevention and enhancing safety. For example, if we close or suspend your account for fraud or illegal activities, we may retain certain information about you to prevent you from opening a new account in the future. Such information shall also be kept available in case of ongoing judicial proceedings and/or investigations.

We may retain and use your personal information to the extent necessary to comply with our legal obligations. For example, we may keep some of your information for tax, legal reporting and auditing obligations. Please note that according to Luxembourg legislation financial related information shall be kept for a period of ten years. Some copies of your information (e.g., log records) may remain in our database, but are disassociated from personal identifiers.

In order to protect our site and your personal information from accidental or malicious loss and destruction, we have backup systems. Residual copies of your personal information may not be removed from our backup systems for a limited period of time.

3. Right to object

We process your data for a variety of reasons as explained in "WHY DO WE PROCESS YOUR PERSONAL DATA?". Applicable law may entitle you to require us not to process your personal information for certain specific purposes where such processing is based on legitimate interest. If you object to such processing we will stop processing your personal data for these purposes. In specific situations, we may have to refuse the execution of your request. This would be the case where we have legitimate grounds to continue such processing or if we have to establish, exercise or defend legal claims.

Please keep in mind that objecting to the use of your data might disable the use of your account.

Please note that you may, at any time, ask us to stop sending you marketing emails by opting-out in your account settings.

4. Right to restriction of processing

You have the right to request that we hold your personal data, while other challenges are resolved.

Basically, you can ask us to put on hold the use of your data in 4 cases:

• If you contest the fact that the personal data we hold about you is accurate: in this case, the processing operations in relation to this data will be put on hold for the period during which this is verified.
• You have objected to a processing activity based on legitimate interest(s): in this case, you can require the processing operation to be put on hold while we verify the grounds for processing.
• You consider that the processing is unlawful but you object to erasure and request restriction, instead.
• We have no further need for the data but you require it to establish, exercise, or defend legal claims.

Despite your request, we may still continue the processing of your personal data if we have to establish, exercise, or defend legal claims. We will notify you before lifting a restriction.

5. Right to lodge a complaint with a supervisory authority

If you consider that our processing of your personal data infringes the GDPR or any other applicable national laws, you have the right to lodge a complaint with a supervisory authority, (in particular in the State where you live, place of work or of an alleged infringement of the GDPR).

Changes to our Privacy Policy

We may occasionally amend this Privacy Policy to reflect changes to our services and the way we handle your personal information or changes in the applicable laws.

If we make changes we consider important, we will let you know by placing a notice on the relevant site and/or contact you using other methods such as email.

To the extent permitted by applicable law, such changes will be applicable from the time they are published on our site, unless we specify a date of entry into force. Your continued use of our site from that day on will be subject to the new Privacy Policy.

How to contact us?

If you have any comments or questions about this privacy policy or generally about our privacy practices, please send an email to support@devstar.org and we will get quickly back to you. We are always glad to talk about our privacy practices.